FAQ

Below are some of the most common questions customers ask us. If you don’t find the information you need, feel free to contact us anytime.

1. How long does shipping take?

We offer free shipping across the United States.
Processing time: 1–2 business days
Delivery time: 3–4 business days
You will receive a tracking number once your order is shipped.

2. Do you ship internationally?

No. At the moment, we ship within the U.S. only.

3. Can I return or exchange a product?

Yes. We accept:

• Returns within 7 days of receiving your item

• Exchanges within 10 days
  Refunds are processed within 5–10 business days after we receive and inspect the returned item.

For full details, please refer to our Return & Refund Policy.

4. What should I do if I receive a damaged or incorrect item?

Please contact us immediately at contact@talnix.store with photos of the issue.
We will resolve the problem quickly and send a replacement if needed.

5. How can I track my order?

Once your order ships, you will automatically receive a tracking link via email.
You can use this link to monitor your shipment in real time.

6. Do you offer support after purchase?

Absolutely. If you have any questions or concerns after receiving your product, our customer support team is always ready to help.

7. How can I cancel my order?

Orders can be canceled within 12 hours of placing them.
Please email or call us as soon as possible for assistance.