Privacy Policy

1. Introduction

At Acorn Pet Haven, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit or make a purchase from our website.

By using our services, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

A. Personal Information

When you make a purchase or contact us, we may collect:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (securely processed through third-party providers)

B. Automatically Collected Information

When you browse our website, we automatically collect:

  • IP address

  • Browser type & device information

  • Pages visited & time spent

  • Cookies and tracking data

These help us improve website performance and user experience.

3. How We Use Your Information

We use personal information to:

  • Process and deliver your orders

  • Communicate order updates or respond to inquiries

  • Improve our website functionality and customer experience

  • Prevent fraud and enhance security

  • Send promotional messages (only with your consent)

We do not sell or trade your personal information.

4. Sharing Your Information

Your data may be shared with trusted third parties only when necessary:

  • Payment processors (for secure transactions)

  • Shipping carriers (for order delivery)

  • Analytics & marketing platforms (to improve website performance)

All third parties are required to protect your information and use it only for intended purposes.

5. Data Security

We implement strong security measures to safeguard your data from unauthorized access, alteration, or disclosure.
However, no internet transmission is 100% secure, and we cannot guarantee absolute protection.

6. Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal data

  • Correct or update information

  • Request deletion

  • Opt out of marketing emails

  • Disable cookies through browser settings

Contact us if you want to exercise any of these rights.

7. Cookies

We use cookies to:

  • Improve site navigation

  • Personalize shopping experience

  • Analyze traffic and performance

You may disable cookies, but some features may not function properly.

8. Retention of Data

We retain your information only as long as necessary for:

  • Order fulfillment

  • Legal obligations

  • Security and fraud prevention

9. Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted with a revised date at the top of the page.

10. Contact Information

For questions about this Privacy Policy, contact us:
📩 Email: contact@talnix.store
📞 Phone: 440-665-9651